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We may contact you by e-mail from time to time with special offers and
information about our web site. You will always have the option to remove
yourself from our e-mailing list at any time.
*Use of test results:
Athletes under age 18: Test results will be used for purposes of consultation
with the athlete and/or parents, and/or as requested by the parents. [If test
is purchased by a coach, the coach will receive a ranking of the four areas,
but not the numbers (unless specifically requested by parents).]
Athletes age 18 and over: Test results will be used solely for purpose of
consultation with the athlete, and/or as requested by the athlete. [If test is
purchased by a coach, the coach will receive a ranking of the four areas, but
not the numbers (unless specifically requested by the athlete).]
We are committed to respecting the privacy of all of our customers, and, at the
same time, promoting and assisting with your mental training.
*Note: The reliability and validity of all tests on this website are
currently based on the professional expertise of the developers. At this point
in time, data is being gathered for purposes of statistical testing. Test
takers will remain anonymous; data will include test scores and demographic
information as relevant to the testing.
We will gladly accept one time exchanges or return of Videos.
Electronically delivered products are not returnable and not refundable. If you
need to make an exchange or return, please
contact us
to make arrangements. Exchanges or returns cannot be processed without prior
arrangement.
Please Note: NO returns or exchanges on Chicometrics or Drake
University orders.
Electronic products such as downloadable documents and online
assessments are delivered via our website and are accessible by logging in to
the My Account
section.
(All orders shipped within 24 - 48 hours)
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"Best Value" service offers the best value with 2 - 4 day
delivery and 94% of all packages are delivered in 3 business days anywhere in
the continental US! (AK/HI delivered in up to 8 business days.)
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"Economy" service is economical and reliable and all packages
are delivered in approximately 5 - 8 days! (AK/HI service available but not
recommended as it may take up to 30 days!)
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"Next Day" is the fastest service and all packages are
delivered the next business day by 5:00pm. (Restrictions may apply ... please
call 1-800-873-2730 for AK/HI prices and Saturday delivery prices. All
"Next Day" orders must be placed before 1 p.m. Central Time)
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International/Canada orders - shipped via Air Mail and are delivered in
approximately 7 to 11 business days!
(US and Canada)
| Order Amount |
Best Value |
Economy |
Next Day |
Canada |
| Up to $15.99 |
$8.25 |
$5.95 |
$18.95 |
$6.95 |
| $16.00 - $50.99 |
$9.95 |
$6.95 |
$22.95 |
$8.95 |
| $51.00 - $100.99 |
$11.95 |
$7.95 |
$25.95 |
$9.95 |
| $101.00 - $150.99 |
$13.95 |
$9.95 |
$27.95 |
$12.95 |
| $151.00 - $200.99 |
$14.95 |
$10.95 |
$28.95 |
$14.95 |
| $201.00 and higher |
$16.95 |
$12.95 |
$29.95 |
$17.95 |
On all international orders, the minimum shipping/handling charge is
$16.95. The shipping/handling charge is 20% of the total of your order plus $1. The
exceptions to these calculations: In cases that the shipping charges exceed our
shipping/handling charges, you will be billed the actual shipping charges.
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